Frequently Asked Questions

Everything you need to know about shopping with Grayson & Porter.

What are your standard shipping times?

Standard domestic orders typically arrive within 3-7 business days. We also offer expedited shipping options at checkout for those who need their items sooner.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's progress.

What is your return and exchange policy?

We offer a 30-day return window for all unused and unwashed items in their original packaging. Simply visit our online returns portal to start your request.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you ship internationally?

Yes, Grayson & Porter ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

How do I contact customer support?

Our dedicated support team is available via email at support@graysonandporter.com or through our live chat feature from 9:00 AM to 5:00 PM EST, Monday through Friday.